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How We Manage the Construction Process
At Solarium Skylight, Inc., we take every conceivable step to ensure that each customer's project will come to a successful completion. And upfront planning and communication is a big part of this effort. As such, we have compiled the following pre-construction review:
Prior to Construction
Area Preparation Please remove all items and personal objects from work areas. If you require assistance with a few large pieces, we will be happy to help. If it becomes necessary for us to clear the project area before work can commence, this will be considered a Change Order and will be an addition to the contract price. Work Day Our regular 8-hour workday runs between the hours of 7:30 AM to 5 PM, Mon. through Fri. We will discuss any special accommodations you may require. Schedules Before your project begins you will be provided with a schedule which will predict the progress of your job. You will receive a copy of this schedule with your construction contract documents. Yard Signs We may request your permission to set one of our company signs in your yard. The majority of our business comes from "word - of - mouth" advertising. This sign not only helps our company generate business, but it also gives your neighbors our phone number in case they have any problems or concerns regarding our activity in the neighborhood. The sign also serves as a marker for material deliveries and subcontractors. Site Communications Often during the course of a project, schedules of the field crew and the homeowner don’t match. Because of constant communication during construction is very important, we request that a location be chosen that can be used for leaving noted, requests, Change Orders, and comments, Please select a location for this function. We will supply a Communications Log and pen. Decision Making When there is more than one decision maker in a household, sometimes conflict over certain decisions can arise amongst them. To assist in keeping the project on schedule, it is desired that there be one designated decision maker. Please give some thought as to who that will be. If this person is not going to be at home during the work day, determine the most effective method for emergency communication should that need arise. Storage Please identify an appropriate area for storage of tools, materials and debris (for projects not requiring a dumpster) during the project. Depending upon the scope of your project, we may request up to three storage locations. We will need one location outdoors for larger construction materials and an additional indoor location for smaller items. If you intend to reuse certain items, or retain items that are not to be reused in this project, areas must be designated for their storage. The areas are to be identified and made ready for our use prior to beginning the project. If these designated areas are not ready for use, we will prepare the area. Security With your assistance, we will choose a location to place a key lock-box. Only the crew of Solarium Skylight Inc. and chosen trades contractors with a ‘need-to-know’ will have access to the box code. We will also need to be aware of any installed home security system. If it is going to remain operational during the project, we will need directions on how to operate it. Homeowners Insurance An important matter to consider when remodeling or building a new home is adding a course of construction endorsement to your homeowner’s policy. This endorsement covers loss by theft, of construction materials and supplies, where intended for use in the construction of that specific building.
During Construction
Changes to Contract Any requests for changes should be made as promptly as possible. Not having to revisit completed work avoids escalating construction costs. All change requests should be addressed to the Project Manager, who will then instruct you to fill out a Change Order request form.
Payments Payments are made by check to Solarium Skylight, Inc. A schedule for progress payments is outlined in our construction contract. The schedule will have the approximate payment date and amount requested. An official invoice will be presented to the homeowner by the Project Manager during one of their regular weekly meetings. Full payment is expected within 3 days of receiving a progress payment invoice.
Personnel and Work In order for your project to run in a smooth and timely fashion, we request that any comments and/or questions be addressed to the project Manager within 15 minutes of our work day beginning or ending. We also request that clients refrain from casual conversation with any crewmembers during the workday so that we may concentrate upon the tasks at hand. This will help us complete your project bon on time and budget.
Site Cleanliness No matter how much effort is placed into controlling dust and dirt during the construction process, inevitably you will find a thin layer of dust will settle throughout your home. We will take every precaution with regard to site cleanliness and protection. These precautions include using sheet visqueen stapled and taped to seal construction areas from the rest of the home, and use zippered dust doors wherever we can. We will either seal or secure a furnace filter over HVAC ducting, and recommend you change your furnace filters at the completion of the project. Flooring and carpeting is protected with visqueen, cardboard, and carpet and floor runners.
Questions Please direct all questions to your Project Manager. Even though the carpenters are knowledgeable in their profession, any decisions will come from the Project Manager. The project will move much more smoothly and quickly when a system is followed. Please inform your Project Manager of any concerns you have. He will address them with the best solution available. For not-urgent questions, the Communications Log is always available.
Conduct All personnel have been asked to keep their shirts on at all times, not to smoke indoors, to properly dispose of their cigarettes in a designated can outside, to play their radios at a low volume, and to clean up after themselves. Please notify the Project Manager if any of these rules are not followed.
Children If children are a part of your family it is requested that they never visit the work area unless attended by an adult family member. Solarium Skylight, Inc.will not assume responsibility for the care a safety of children during the project.
Pets If pets are a part of your household, provisions must be made which will keep them away from the project area during the workday for the safety of both pet (s) and personnel. Solarium Skylight, Inc. will not assume responsibility for the care and safety of pets during the project.
Post Construction
Completion Lists
Final Cleanup
One Year Warranty
Insurance Review
After the Project |
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